Refund Policy
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Window: Eligible products may be returned within 14 days of delivery for a refund.
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Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
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Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
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Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
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Return Address
VKP International LLC 15577 Brookhurst St. Westminster, CA 92683
Customer Support
Available for any questions or assistance needed:
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Phone: +1 949-995-1333
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Email: admin@vkpinternational.net